Privacy policy
Diamonds & Jewels Amsterdam is part of Koh-I-Noor v.o.f ..
1. Contact details
Koh-I-Noor v.o.f. is responsible for the processing of the data described in this privacy statement. The contact details of Koh-Noor v.o.f. are: Koh-I-Noor v.o.f., Muntplein1, 1017 CK, Amsterdam, tel. +31 (0) 206261734.
If you have any questions or complaints about this privacy statement, you can contact us by e-mail at info@kohinoor.nl or info@diamondandjewels.nl or d.m.v. a letter to the above address.
2. Which personal data are processed?
Diamonds & Jewels Amsterdam collects and processes your personal data in the following ways.
2.1. Purchases and after sales
If you make or have made a purchase via the website of Diamonds & Jewels Amsterdam or in one of the stores of Diamonds & Jewels Amsterdam, Koh-I-Noor v.o.f. and Diamonds & Jewels Amsterdam your name, your contact details, your purchase details and payment details in the context of the execution of your purchase (including after-sales activities (carrying out repairs, warranty obligations)) and the related agreement that you have with Diamonds & Jewels Amsterdam closes.
During a purchase you can also voluntarily communicate your measurements (finger or wrist measurements) and interests (in brands or events) to Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam, it then processes this data based on your consent. You can withdraw this consent at any time by sending an email. However, any withdrawal of your consent does not affect the lawfulness of the processing of your personal data that took place prior to the withdrawal of your consent.
Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam stores your data after the transaction in question has been completed, unless the data is necessary to comply with a legal retention obligation.
2.2. Events
If you have indicated that you are interested in Diamonds & Jewels Amsterdam events, Diamonds & Jewels Amsterdam will keep track of which events you are interested in, which events you are invited to and which events you have attended. Koh-I-Noor v.o.f. and Diamonds & Jewels Amsterdam processes your name and contact details for this.
These data are processed on the basis of your consent. You can withdraw this permission at any time by sending Diamonds & Jewels Amsterdam an e-mail. However, any withdrawal of your consent does not affect the lawfulness of the processing of your personal data that took place prior to the withdrawal of your consent.
Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam stores your data after you have had contact with Diamonds & Jewels Amsterdam.
2.3. Contact form website
If you fill in the contact form, Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam your name, e-mail address, subject and message for the purpose of answering your message and any further processing. Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam stores your data after you have had contact with Diamonds & Jewels Amsterdam.
Koh-I-Noor and / or Diamonds & Jewels Amsterdam processes your personal data that it obtains by means of the contact form based on your consent. You can withdraw this permission at any time by sending Diamonds & Jewels Amsterdam an e-mail. However, any withdrawal of your consent does not affect the lawfulness of the processing of your personal data that took place prior to the withdrawal of your consent.
2.4 Newsletters
If you sign up for the Diamonds & Jewels Amsterdam newsletter, Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam the information you provide (name and e-mail address) only to send you this newsletter. You can unsubscribe at any time via a link in the newsletter. When you unsubscribe from the newsletter, you will then be removed from the mailing list of Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam removed.
Diamonds & Jewels Amsterdam uses the services of MailChimp in the context of the newsletter. The data is stored by MailChimp on servers in the United States. MailChimp is affiliated with the EU-U.S. Privacy Shield Framework and undertakes to adhere to the resulting Principles. This means that there is an adequate level of protection for the processing of any personal data. More information can be found in MailChimp's privacy statement (https://mailchimp.com/legal/privacy/).
Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam processes your personal data that it obtains on the basis of the newsletter based on your consent. You can withdraw this consent at any time by unsubscribing via a link in the newsletter. However, any withdrawal of your consent does not affect the lawfulness of the processing of your personal data that took place prior to the withdrawal of your consent.
2.5. Wifi facilities
If you use the Wi-Fi facilities that Koh-I-Noor v.o.f. and Diamonds & Jewels Amsterdam offers in its stores, Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam the following information:- Name
- E-mail address
- Facebook account link (if you use it to register for access to the Wi-Fi facilities of Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam)
Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam process this data on the basis of your consent. You can withdraw this permission at any time by sending Diamonds & Jewels an e-mail. However, any withdrawal of your consent does not affect the lawfulness of the processing of your personal data that took place prior to the withdrawal of your consent. Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam will store your data after you have had contact with Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam.
2.6. Cookies
Diamonds & Jewels Amsterdam collects and processes various personal data through its websites using cookies.
3. What does Koh-I-Noor v.o.f. use for? and / or Diamonds & Jewels your personal data?
Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam uses your personal data for the following purposes):- providing deliveries of products and services to customers, including after-sales services (providing service, repairs, maintenance and receiving feedback) and maintaining contact
- answering questions and providing information, including about offers and events (whether or not based on your interests), and for market research, marketing and sales activities (about news, new collections, events and special promotions from Koh-I- Noor vof and / or Diamonds & Jewels Amsterdam
- offering Wi-Fi facilities in shops (including guaranteeing the security and integrity of the Wi-Fi network offered and combating fraud)
4. Sharing of data
Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam will not disclose your personal data with third parties or otherwise, except in the manner described below.In the context of this processing, your personal data will be shared with the following parties:
- Hosting Provider
- Payment provider
- Delivery services
- Provider chat function
We may be required to disclose your personal information by law, by order of regulators or other governmental bodies, to protect or defend our rights, or to investigate illegal activities, suspected fraud, or violations of applicable terms and conditions, prevent or act against.
We also reserve the right to transfer personal data that we have collected about you in the event that we sell or transfer (part of) our business activities.
5. Privacy rights
Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam is aware that you have a number of privacy rights with regard to your personal data:
- the right to give yourself freely and at reasonable intervals to Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam with the request to inform you whether personal data about you are being processed, and if so, to obtain access to these personal data
- the right to have your personal data corrected or supplemented if they are incorrect or incomplete
- the right to have your personal data deleted or to have the processing of your personal data restricted
- the right to object to the processing of your personal data due to your specific personal circumstances
- the right to object to the processing of your personal data for direct marketing
- the right to data portability if the processing of your personal data takes place via automated processes based on your consent or in the context of the performance of an agreement
To exercise your rights, you can contact us by e-mail at info@diamondsandjewels.nl or by post at Muntplein 1, 1017CK, Amsterdam o.v.v. "Exercise of privacy rights". For verification purposes, additional information may be requested to establish your identity. Diamonds & Jewels Amsterdam strives to respond to your request within the applicable legal term.
You also have the right to file a complaint with a supervisory authority if you believe that this processing of your personal data violates privacy regulations. In the Netherlands, the Dutch Data Protection Authority has been designated as the supervisory authority. More information can be found on the website http://www.autoriteitpersoonsgegevens.nl.
6. Automatic decision-making
The processing described in this privacy statement does not use automated decision-making and profiling.
7. Changes to this Privacy Statement
Koh-I-Noor v.o.f. and / or Diamonds & Jewels Amsterdam reserves the right to change this privacy statement from time to time, for example when the rules regarding the processing of personal data have changed. It is advisable to consult this privacy statement regularly to become aware of any changes. At the bottom of this privacy statement you can see when this privacy statement was last changed.
Last modified 11-06-2020